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SALES

(US and Canada) PRS Guitars is a guitar manufacturer that distributes guitars, pickups and parts through a dealer/distributor network and does not sell direct to the retail market. Any information regarding pricing and availability of our guitars, including custom built Private Stock guitars, can be obtained from your local authorized PRS dealer: United States | Canada.

SERVICE

(US and Canada) PRS Guitars currently performs warranty related repairs for authorized PRS dealers. If you are experiencing problems with your PRS Guitar that are warranty related you should contact your local authorized PRS dealer immediately (United States | Canada). Other repairs that address wear and tear or routine maintenance should be referred to a qualified local guitar repair facility.

INTERNATIONAL SALES AND SERVICE

PRS Guitars is a guitar manufacturer that distributes guitars, pickups and parts through a dealer/distributor network and does not sell direct to the retail market. Any information regarding pricing and availability of our guitars, including custom built Private Stock guitars, can be obtained from your local authorized PRS dealer. For product services please contact the authorized PRS Dealer from whom you purchased the product. You may also contact the authorized PRS Distributor in your area for more information. Please refer to the PRS Distributor list .

Our website and Customer Relations Department are devoted to addressing the questions and comments we receive from PRS owners and enthusiasts. If you have a question, comment or need technical support that we have not already covered on our FAQ's page, please contact us at the number below or email Customer Service. We do answer every email but due to the high volume we receive on a daily basis, response generally takes one to two weeks. If you have contacted us regarding an issue that needs immediate attention, please contact your local authorized PRS Dealer at your earliest convenience. Thank you for visiting the PRS Guitars Website.

For more information about PRS Guitars or our accessories, please contact us at:

Paul Reed Smith Guitars
380 Log Canoe Circle
Stevensville, MD 21666 USA
Phone: 410-643-9970
FAX: 410-643-9980

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Thank you for your continued support of Paul Reed Smith Guitars.