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View Full Version : Question from a forum newcomer-Is this worth sending to PTC?



acidreign1026
06-28-2012, 07:40 PM
I have a 2011 modern eagle II 25th anniversary. There's a finish blemish in the stain at the edge of the top, on the bottom parallel with the volume knob. It seems to be growing a bit. Does this seem like a defect to you guys?

s?http://i1057.photobucket.com/albums/t389/acidreign1026/IMG_0082.jpg?t=1340926682

]-[ @ n $ 0 |v| a T !
06-28-2012, 08:14 PM
Does this seem like a defect to you guys?
No. It seems like a ding to me. But photos don't always tell the story.

acidreign1026
06-28-2012, 08:59 PM
No, its definitely not a ding. there is no indentation near it and the discoloration is under the clear coat. What I should have asked is is would this a big enough deal to send to get repaired?

LSchefman
06-28-2012, 09:04 PM
No, its definitely not a ding. there is no indentation near it and the discoloration is under the clear coat. What I should have asked is is would this a big enough deal to send to get repaired?

Depends on whether it bothers you. If not, then no. If yes, then why not call your dealer and have them send it in to be evaluated?

acidreign1026
06-28-2012, 09:06 PM
heres a little better pic...http://i1057.photobucket.com/albums/t389/acidreign1026/IMG_0084.jpg?t=1340931920

acidreign1026
06-28-2012, 09:07 PM
Would that be the correct support procedure?

rugerpc
07-16-2012, 10:14 AM
Was it there when you got the guitar?

If not, how old is the blemish?

Is the blemish growing? How fast?

new and growing = mandated repair
old and stable = how much does it bother you?

Proxmax
07-20-2012, 04:47 PM
it depends on the costs - can you live with it?

acidreign1026
07-20-2012, 05:30 PM
It is slowly growing, steady for a year. it's beginning to bother me a bit. So, I would call my dealer and set the support in motion? THe big deal for me is being without my baby for possibly months..........the thought depresses me.

themike
07-20-2012, 08:02 PM
When I try to explain PTC to people I simply say "listen - you worked hard to get a Ferrari, are you going to have it worked on at your local Jiffy Lube or are you going to bring it to the dealer?"

Yes some people have local techs who they like and are skilled and yes shipping a guitar is annoying - but whenever I send a guitar to PTC for work, it comes back BETTER than it was when I first got it from a dealer.

Shawn@PRS
07-20-2012, 08:49 PM
^^^ I like it^^^^ :)

themike
07-20-2012, 08:55 PM
It is slowly growing, steady for a year. it's beginning to bother me a bit. So, I would call my dealer and set the support in motion? THe big deal for me is being without my baby for possibly months..........the thought depresses me.

The right guitar will last a lifetime so I'd suggest going through the necessary channels and fixing the issue. It wont be months, PTC is very speedy compared to other companies I've dealt with :)


^^^ I like it^^^^ :)

Because of the message, or because you love cars? haha

markie
07-20-2012, 10:57 PM
^^^ I like it^^^^ :)






Ferrari.................................. Me too!



WhooHoo......................... Free cars for everybody!!!!!!!!!!!!!!!!!!!!!!!!!!!

acidreign1026
07-21-2012, 10:24 AM
Thanks all for the input. I'm going to call my dealer on monday about it..

Brian
07-22-2012, 02:22 AM
My take? If the guitar speaks to you, consider it "character" and play the snot out of it! If you keep it for any length of time, you'll end up adding our own "character" to it anyway...