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10-30-2012, 04:02 PM

I have just purchased a 2012 Custom 24 in red, i have be practicing on and off for years, still not good at playing, i will get there :-)

Its an amazing guitar, however needs a little truss rod adjustment to stop string buzzing, other than that its great

Do you adjust your own truss rods?


10-30-2012, 04:10 PM
Hey buddy, welcome aboard.

10-30-2012, 04:39 PM

Michael B
10-30-2012, 04:59 PM
Welcome aboard!! Sure man....don't worry about hurting your custom, Pauls design is awesome. You don't even have to loosen your strings! Was shown at the factory by the dude from private stock

10-30-2012, 05:05 PM
Hey bud, welcome!

All guitars need a little TLC with the truss rod every once in a while.

Just go gentle. 1/8th of a turn at a time and let the neck settle for a while before taking any measurements and making more adjustments and you'll be golden.

10-30-2012, 07:58 PM
Piccyman....Cheers! I am new here also.. the folks here have gone above and beyond to help.. You have come to the right place..:biggrin::biggrin::biggrin:

10-31-2012, 01:59 AM
Thanks guys, I am just waiting for the truss rod wrench, if it comes before saturday i will do it myself, if not i am booked in to take back to the shop to get done

What sort of relief do you set your neck to?

10-31-2012, 02:06 AM
found some info http://www.youtube.com/watch?v=-jfakcKV_2A and http://www.youtube.com/watch?feature=player_embedded&v=xV8kMUB8n4c

10-31-2012, 09:16 AM
Welcome :)

10-31-2012, 09:47 AM
Keep in mind that PRS guitars use a double-acting truss rod. Here's some information from the source:


Ultimately, relief is up to you and your playing style.

10-31-2012, 02:54 PM
Welcome aboard. However I must question the validity of your purchase until such time as I am able to observe photographs of this beautiful Custom 24 you claim to own. In other words ... PICS!!!

11-02-2012, 02:56 AM
Here you go




I have noticed that the bridge is not setup correctly its noticeably lower down on the bass side, the neck relief looks ok, not sure if it was setup that well at the factory :-(

11-02-2012, 04:04 AM
A bit hard to tell from the photos, but if the bridge is higher off the body on one side compared to the other it's been messed with post-factory. Don't touch the bridge screws, first report back if this is the case.

11-02-2012, 05:06 AM
A bit hard to tell from the photos, but if the bridge is higher off the body on one side compared to the other it's been messed with post-factory. Don't touch the bridge screws, first report back if this is the case.

I watched the youtube video and the guy said we shouldn't touch the bridge, in fact i haven't touched anything, i am taking it back to the shop on Sunday.

I am not really happy getting one that has been played with, i am sure they don't come out of the factory like that, maybe i should talk to PRS directly?

11-02-2012, 05:21 AM
It def wouldn't come from PRS like that so it's down to the dealer I'm afraid. You don't touch the screws because if they are moved while there is tension on the bridge, it ruins the knife edges. I don't want to alarm you but I would be concerned if it has been adjusted.

I would certainly be asking some questions and not take "it's fine" as an answer.

11-02-2012, 05:48 AM
Does anyone know if there is a good contact at PRS in the UK to talk to, before I go back to the dealer

11-02-2012, 06:01 AM
The dealer is your contact point, not PRS UK. Take it straight back and get them to sort it :)

11-02-2012, 06:34 AM
I assume that the dealer can setup it up properly, i know they lowered the action on the bass side as it was high, i hope they didn't do it by lowering the bridge

11-02-2012, 07:37 AM
Sounds like they did...

11-04-2012, 08:35 AM
I am very impressed with the dealer, as i was unsure why the guitar was adjusted in that way, they allowed me to swap it for another, so i did

11-04-2012, 08:36 AM
http://www.guitarvillage.co.uk/productdetail.aspx?pid=12237&c=114&product=PRS+2012+Custom+24%2C+New%2C+Butterscotch+ (Custom+Colour)%2C+Inc.+Case this is the new one