View Full Version : Customer Service is...

05-16-2012, 12:18 AM
Let's just say that my experience has been top notch.
Matt King ROCKS!
Just sayin'

05-17-2012, 08:25 PM
I agree.

05-17-2012, 09:17 PM
All of my customer service issues for the last eight years have been handled by Shawn Nuthall. I have always been treated extremely well by Mr. Nuthall.

05-17-2012, 11:36 PM
+1 for Matt King - he sent me schematics for my SE EG (couldn't find them on the web site) same day, and helped me out alot with my recent inquiry about my Mira.

05-18-2012, 02:54 PM
I have been well served by both Mr.'s Nuthall and King since '06. It's nice when you can email a manufacturer and get an answer back in a day or two. PRSH must know how important it is to keep a good customer and he shows it by having good service people. Thanks people. :)

05-20-2012, 07:56 AM
I guess here's the place to say a big thank you to Gavin Mortimer at Headline Music, the UK PRS importers/distibuters. Not had much need to call them but the service was 1st class when I did.