Password reset didnt work

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05-24-2012, 07:53 PM
blaren2

Password reset didnt work

HELP!!!
Hey mods I need some help. I did everything the email told me to ..reset pw and stuff. It said that a new pw would be emailed to me but NOTHING. I had to open this new account.
Can you PLEASE fix my blaren account.
Thanks
05-24-2012, 10:21 PM
]-[ @ n $ 0 |v| a T ! ©

Quote:

Originally Posted by blaren2

HELP!!!
Hey mods I need some help. I did everything the email told me to ..reset pw and stuff. It said that a new pw would be emailed to me but NOTHING. I had to open this new account.
Can you PLEASE fix my blaren account.
Thanks

Baimun has the same issue. Either I can't find the magic buttons or Mods can't fix passwords yet - just James (Admin). I'll email him this info now.

Please excuse the growing-pains!
05-24-2012, 10:24 PM
Hopeful Sinner

My new "password" email was the only one sent to my SPAM or JUNK folder. Check that. I tried three or four times before I looked there and I had three or four new passwords. :)
05-24-2012, 10:45 PM
Baimun

That's where I found mine too. It was weird that the Reset email came through fine, but the PASSWORD email got dumped in the Spam folder (I didn't even realize was there. :o )
05-25-2012, 12:10 AM
ArtG

Quote:

Originally Posted by Hopeful Sinner

My new "password" email was the only one sent to my SPAM or JUNK folder.

Same here.
BTW is there any way to set up my own password?
05-25-2012, 12:29 AM
richardlpalmer

Quote:

Originally Posted by ArtG

Same here.
BTW is there any way to set up my own password?

Yes, of course. From your Control Panel go to My Account > Edit Email & Password. :)
05-25-2012, 08:35 AM
james

if you're having password trouble, email me at webmaster@prsguitars.com and I'll get you set up.
05-25-2012, 08:43 AM
Goldtop

I had a similar problem. A quick e-mail, and I was back in business in no time.

Thanks again!

Goldtop
05-27-2012, 03:58 AM
ArtG

Quote:

Originally Posted by richardlpalmer

Yes, of course. From your Control Panel go to My Account > Edit Email & Password. :)

Thanks :)
05-27-2012, 06:17 AM
MTrip

Thanks to James for setting me up as well. But at least now I know how to find my gmail spam folder!
05-27-2012, 06:35 PM
pontaeri

Same thing happened to me, old password didn't get me in.

I was able to self reset mine last night, with copy and paste of the new password and reset it back to my own password. I was using yahoo for my email and it forum email didn't get into my spam, but took 5+ minutes to get. Still though everything went smoothly. Possible few isolated cases where to auto pass reset doesn't work?

Also another question to ask are people hitting the 5X password limit and trying to self reset and reenter their password within the 15 minutes? Does the forum shut down the account for 15 minutes (meaning you cannot reset nor enter passwords / login / make account changes during the "blackout" period) or does it just deny the IP from making an entry into the forum for 15 minutes?