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Thread: Question from a forum newcomer-Is this worth sending to PTC?

  1. #1
    Junior Member acidreign1026's Avatar
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    Question from a forum newcomer-Is this worth sending to PTC?

    I have a 2011 modern eagle II 25th anniversary. There's a finish blemish in the stain at the edge of the top, on the bottom parallel with the volume knob. It seems to be growing a bit. Does this seem like a defect to you guys?

    s?

  2. #2
    Quote Originally Posted by acidreign1026 View Post
    Does this seem like a defect to you guys?
    No. It seems like a ding to me. But photos don't always tell the story.
    One Life

  3. #3
    Junior Member acidreign1026's Avatar
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    No, its definitely not a ding. there is no indentation near it and the discoloration is under the clear coat. What I should have asked is is would this a big enough deal to send to get repaired?

  4. #4
    Quote Originally Posted by acidreign1026 View Post
    No, its definitely not a ding. there is no indentation near it and the discoloration is under the clear coat. What I should have asked is is would this a big enough deal to send to get repaired?
    Depends on whether it bothers you. If not, then no. If yes, then why not call your dealer and have them send it in to be evaluated?

  5. #5
    Junior Member acidreign1026's Avatar
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    heres a little better pic...

  6. #6
    Junior Member acidreign1026's Avatar
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    Would that be the correct support procedure?

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    A♥ hoards guitars A♥ rugerpc's Avatar
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    Was it there when you got the guitar?

    If not, how old is the blemish?

    Is the blemish growing? How fast?

    new and growing = mandated repair
    old and stable = how much does it bother you?
    Thbbbbbt...
    Check it out: Phillybri used to have a band: Resonance But he's soooo over them now!

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    Senior Member Proxmax's Avatar
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    it depends on the costs - can you live with it?
    Bavarian Barbarian

  9. #9
    Junior Member acidreign1026's Avatar
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    It is slowly growing, steady for a year. it's beginning to bother me a bit. So, I would call my dealer and set the support in motion? THe big deal for me is being without my baby for possibly months..........the thought depresses me.

  10. #10
    Senior Member themike's Avatar
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    When I try to explain PTC to people I simply say "listen - you worked hard to get a Ferrari, are you going to have it worked on at your local Jiffy Lube or are you going to bring it to the dealer?"

    Yes some people have local techs who they like and are skilled and yes shipping a guitar is annoying - but whenever I send a guitar to PTC for work, it comes back BETTER than it was when I first got it from a dealer.
    Paul Reed Smith 7 - S t r i n g A c t i v i s t | Fueled by P T C

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    chief Shawn@PRS's Avatar
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    ^^^ I like it^^^^

  12. #12
    Senior Member themike's Avatar
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    Quote Originally Posted by acidreign1026 View Post
    It is slowly growing, steady for a year. it's beginning to bother me a bit. So, I would call my dealer and set the support in motion? THe big deal for me is being without my baby for possibly months..........the thought depresses me.
    The right guitar will last a lifetime so I'd suggest going through the necessary channels and fixing the issue. It wont be months, PTC is very speedy compared to other companies I've dealt with

    Quote Originally Posted by Shawn@PRS View Post
    ^^^ I like it^^^^
    Because of the message, or because you love cars? haha
    Last edited by themike; 07-20-2012 at 07:58 PM.
    Paul Reed Smith 7 - S t r i n g A c t i v i s t | Fueled by P T C

  13. #13
    DEEPER STRIATIONS markie's Avatar
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    Quote Originally Posted by Shawn@PRS View Post
    ^^^ I like it^^^^





    Ferrari.................................. Me too!



    WhooHoo......................... Free cars for everybody!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Fanboy of the Jester (AKA) James (Previously known as 11top)

  14. #14
    Junior Member acidreign1026's Avatar
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    Thanks all for the input. I'm going to call my dealer on monday about it..

  15. #15
    Junior Member Brian's Avatar
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    My take? If the guitar speaks to you, consider it "character" and play the snot out of it! If you keep it for any length of time, you'll end up adding our own "character" to it anyway...
    Last edited by Brian; 07-22-2012 at 01:24 AM.
    “There's no air conditioning in the Blues." ~ Shelby Lynne, Live From Daryl's House

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