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Thread: V12 Finish Chipping Near Fretboard

  1. #1
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    V12 Finish Chipping Near Fretboard

    Hi there...

    So I've got a 2012 Cu24 which I absolutely love. I've got quite a few other guitars that have naturally "reliced" over years of use - so I'm no stranger to and not really bothered by the "less than perfectly smooth" neck. However, I've read a bit about the virtues of the newer v12 finishes - and I'm seeing on "my precious" a possible chink in the armor. Where the finish meets the fretboard it seems that something has caused the finish to flake off a bit (see image). The larger circle is definitely more noticeable where the smaller of the two seems to be the start of a newer blemish point.



    This isn't really in a place that would distract playing much - but my questions are:

    1) is this a known "weak spot" where the open wood is a point where moisture can be introduced into the wood (sweaty hands, general humidity, etc...) and cause some issue where the finish meets?

    2) If I don't want to send (can't bear to part with) the instrument to the fine folks at PTC, is there a recommended diy repair method? e.g. light sanding around the chip edges w/ super ultra fine and then gently seal the edges with some L'Oreal clear nail polish ...?

    Thanks in advance!
    -Kevin

  2. #2
    I have heard of several problems with the V12 finish like that, not sure what the best course of action would be though.

  3. #3
    Senior Member Harker1440's Avatar
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    It's under warranty contact PTC and send it back to be fixed!! Simple. You need to have it fixed professionally I have a friend who had the same issues sent in to PTC and now the guitar looks like brand new

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    Senior Member Dirty Bob's Avatar
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    Happened to me too...PTC fixed it perfectly! Give Shawn a call.
    -Bob

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    Thanks for the input.

    Begs another question though... for folks that this has happened to, does it appear again in other places?
    I've no doubt that PTC would rock it, but will I end up having to send it back 2, 3, 4 times (or maybe once a year when seasons change, etc...)???

  6. #6
    408 Sig Club President Twinfan's Avatar
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    At least one guitar with the issue had a complete refinish. if it goes back to the PTC, it only goes back once...

  7. #7
    That Video Guy crgtr's Avatar
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    I sent Abby in & they did an awesome job on her. Total refin. Came back smelling like fresh V12. I would send yours back & let them take care of it.
    Before

    After
    Chris Reynolds...Nashvegas TN
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    #1 fan of Doug "DA MAN" Sewell!!

  8. #8
    I have that happening with a 2002 HB1, but I haven't noticed it on any of my other guitars. On the HB it started probably a year or two after I bought the guitar, and while it makes me go hmm, at times, it hasn't really bothered me.

  9. #9
    Wheels cjmwrx's Avatar
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    I have it happening on 2009 Cu24 rosewood. Slightest little bump and the finish lifts off the body.

    I bought mine used, so I don't have any recourse other than to pay to have it fixed. A little disappointing.

    The finish around this screw lifted with the slightest of pressure. And every other ding on the body, the same thing happens.

    BDR-529

  10. #10
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    arrrgh... I just realized that I gave away my shipping box to a buddy - this very past weekend. Next stop Guitar Center to see if they can part with a cardboard box - if not $85 from PTC (although does include shipping to them).

  11. #11
    Senior Member Daniel's Avatar
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    Quote Originally Posted by soundbee View Post
    arrrgh... I just realized that I gave away my shipping box to a buddy - this very past weekend. Next stop Guitar Center to see if they can part with a cardboard box - if not $85 from PTC (although does include shipping to them).
    Where are you located? I have several boxes.

  12. #12
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    Quote Originally Posted by Daniel View Post
    Where are you located? I have several boxes.
    Upstate NY - near Albany.

  13. #13
    Senior Member Michael B's Avatar
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    Albany....Saratoga Springs here!! Whazzzup!!
    2010 Black cherry 10 Top Tremonti-signed by Tremonti Modded by PTC DGT frets/signed by PRS
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  14. #14
    Quote Originally Posted by crgtr View Post
    I sent Abby in & they did an awesome job on her. Total refin. Came back smelling like fresh V12. I would send yours back & let them take care of it.
    Chris: no issues since?

    I have a spot like that on my DGT Std and I'm wondering if I should even bother if there is a chance that it's coming back.
    Alex

  15. #15
    That Video Guy crgtr's Avatar
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    Quote Originally Posted by Fox77 View Post
    Chris: no issues since?
    Not a single issue. She plays & looks like a million bucks.(wish she was worth that much!)
    Chris Reynolds...Nashvegas TN
    CR Guitar Demos
    More guitars than I can afford!
    #1 fan of Doug "DA MAN" Sewell!!

  16. #16
    Quote Originally Posted by crgtr View Post
    Not a single issue. She plays & looks like a million bucks.(wish she was worth that much!)
    Cool! Thanks for your reply.
    Alex

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    Quote Originally Posted by Michael B View Post
    Albany....Saratoga Springs here!! Whazzzup!!
    Hey neighbor. I'm actually in the Troy not far from HVCC. Get up to your neck of the woods every so often - in fact was walking along b-way last weekend ;-)

    Thanks for the reply folks! I've sent of the request to PTC. Will post after pics once I get'er back.

  18. #18
    Senior Member Daniel's Avatar
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    Quote Originally Posted by soundbee View Post
    Upstate NY - near Albany.
    Dang, I'm in SC. A bit far away to be of help.

  19. #19
    Senior Member Jet Whitey's Avatar
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    I have a few extra boxes, but I'm in Alabama!

    PRS Guitars Endorsee....White and Relic'd Ones !

  20. #20
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    I've seen several people post about this issue (with pics) on several different forums since purchasing a new P22 artist package last Thursday.

    I don't want to return the guitar if this is a fairly isolated issue, but I don't necessarily want to take the chance that my guitar will be one of the ones with finish-related issues. Even if the finish-related issues start during the 24-hour approval period, the dealer isn't going to take the guitar back if the finish chips while it's in my possession. And, what good does sending the guitar back for warranty repair do if PRS is just going to apply the same super fragile finish?

    I wish PRS would've held off on releasing guitars with the V12 finish until these issues had been sorted out. I, for one, would rather have had a guitar with the old finish, even if it allegedly sounded a little worse, than a guitar with a finish that falls apart when you look at it.

    Apologies for the negative post. I love PRS guitars, and as a Maryland native, I couldn't be prouder of PRS as a company. But, this P22 is my dream guitar, and I'm bummed that the excitement over receiving it is being compromised by this issue.
    Last edited by JDutch; 10-16-2012 at 10:33 AM.

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