I thought the Artist guitars deserved their own thread so here it goes.
Carlos Santana plays many different PRS guitars, but this one is his #1. Once or twice a year, he'll send guitars to us for set up, tweaking and general maintenance.
First the truss rod is adjusted so that the fretboard is completely level
Then the frets are marked up
The frets are then leveled out so that there are no high or low frets
We crown and polish the frets
And now it's back in playing shape