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Thread: Just a reminder...

  1. 03-09-2013, 10:33 PM #1
    Hopeful Sinner
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    Just a reminder...

    I re familiarized myself with the Forum Rules to see if an "I wanna trade this for that " thread would be acceptable. Ran across this and have noticed a few violations of the following, that in my opinion do nothing but bring Forum morale down...

    5. Customer Support

    If you have a customer service issue or concern with your PRS product, please contact customer service at custserv@prsguitars.com, or 410-643-9970. Customer service and support issues will only be addressed via email or phone and not on the PRS Forum.
    Last edited by Hopeful Sinner; 03-09-2013 at 10:37 PM.
    -Jon
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  2. 03-10-2013, 07:31 AM #2
    Shawn@PRS
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    Thanks for bringing this up Jon. As moderators, we try not to be "Forum Nazis" so we turn a blind eye to a lot of stuff that does violate the forum rules. , If anything is blatantly crossing the line, the post will be deleted.

    Also, the forum's collective membership offers a tremendous amount of information, so I encourage folks post questions here. And while I try to monitor the forum and do my best to answer questions, the forum is not meant to be a substitute for our Customer Service department. If anyone is looking for an "Official" response from PRS, please send an email to custserv @ prsguitars.com

    Grazie
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