Hey guys, I just bought a tone pros wraparound and I'm having some problems. I researched it well before I bought it, and the issues I'm having were sort-of expected, but I really wanted an adjustable bridge. I got it for my Tremonti SE, and I use this guitar for drop tuning (I'm setting it up for BF#BEG#C#) and I have 12's on it right now, but I'm probably going to end up putting medium top/heavy bottom d'addarios on it because the 12s are too heavy on the top strings. A couple of the strings don't sit in the saddle grooves at all, some pop out when I bend, and some (the ones that don't sit in the grooves) pop IN when I bend. The A string barely touches the saddle, and it vibrates against it when I play, loud enough to be heard over my amp at bedroom levels. I'm sure the heavy string gauge has a lot to do with my problem, but I don't want light strings on it for obvious reasons.
I was hoping you guys would have some ideas for me for how to fix it. If you suggest filing the saddle grooves deeper, please help me with what tool to buy and if there's a certain technique for it. I could take it to a guitar shop if you think it's too difficult.