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Thread: PTC question

  1. #1
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    PTC question

    Any idea on an estimated turnaround time for PTC to install new pickups & 3-way w/push-pull kit on CU24 (1997)? I'm curious on what kind of time needs to be planned on to be without my baby... I know that I will need to contact them for information, but I was just looking for anyone's past experience.
    Thank you!
    TD

  2. #2
    chief Shawn@PRS's Avatar
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    Right now we'd need it for about two weeks, maybe a little less.

  3. #3
    Member Gibson67v's Avatar
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    Quote Originally Posted by Shawn@PRS View Post
    Right now we'd need it for about two weeks, maybe a little less.
    Can't really get a better answer than that!!
    Custom 22 Brazilian Limited (Emerald Green/Artist Package Quilt)| Custom 24 (Red Fire Burst/Quilted 10 Top)| Custom 24 (Autumn Sky) | P22 (Solana Burst)| Standard 22 (TriColor Burst)| McCarty Soapbar (Seafoam Green)| CE 22 (Vintage Yellow/3 piece 10 Top)| CE 22 (Whale Blue)| Mesa Dual Rectifier Half Stack| Fender Blues DeVille 410 (USA Made)| Fender Evil Twin (Snakeskin)| Peavey Classic 50 410| Gibson Northern Jumbo Limited

  4. #4
    Quote Originally Posted by Gibson67v View Post
    Can't really get a better answer than that!!
    i like the one where Shawn says "i'll pick it up from your house on Monday and have it back on Tuesday"
    (DC22 / DC 245 Ted / DGT / 513 / Santana / McShootout / Cu22 Rosewood / 408 Rosewood / SAS / Cu22 Semi hollow / Sig LTD / Mira korina / HBII / SE Angelus Custom / SE Mushok) >> {Archon, C, H, Dallas, Original Sewell}

  5. #5
    chief Shawn@PRS's Avatar
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    Quote Originally Posted by watelessness View Post
    i like the one where Shawn says "i'll pick it up from your house on Monday and have it back on Tuesday"
    This service is only available if you live in an exotic locale or Muncie Indiana

  6. #6
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    Cool! Quicker than I had expected! Thanks Shawn!

  7. #7
    Get a setup while you're at it. The setups are unbelievably good!
    Check us out: http://www.elfxi.com

  8. #8
    Senior Member sergiodeblanc's Avatar
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    Quote Originally Posted by LSchefman View Post
    Get a setup while you're at it. The setups are unbelievably good!
    +1 I'm absolutely crazy about my first PTC setup!

  9. #9
    Senior Member Michael B's Avatar
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    PTC setups are TOP NOTCH!!
    2010 Black cherry 10 Top Tremonti-signed by Tremonti Modded by PTC DGT frets/signed by PRS
    2012 FBJB 10 top Tremonti-signed by Tremonti
    2012 Tremonti CustomSE Grey/Black heavily modded, DGT frets and nut at PTC
    2014 ARCHON

  10. #10
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    I get nervous when I mod or change anything on my PRSs. I make it a point to keep the original components in case of a future sell-off or for when my "estate" WILL have to sell off all my gear...you know...I'd rather my kids get or sell a '59Paul WITH original PAFs..
    BUT...I suppose a '59 that got some "upgrades" at the Gibson factory wouldn't hurt it's value a whole lot..as long as they didn't swap/keep those PAFs.
    Then again, my '62 ES335 was "Custom Made" at the factory...they added a Bigsby (oops...there goes a few $K) and removed the stop tp.

    I started reading this thread and I was like....wow...that's gonna be one VERY pricey pickup and switch swap!! PTC aint cheap and neither is shipping. I realize that we aren't all handy with an iron...and some people don't WANT to be...but for me...partly cause I'm a broke assed jackass most of the time, I find it easy, with some internet guidance when necessary, to do minor electronics work on guitars and amps...and it's satisfying...though probably sometimes not as "pretty" as it could be...and right now I think I have my Tremonti's pups out of phase lol...

    But what really caught my eye was where it was suggested to have the PTC do a set-up.
    Again...not trying to be a dick (I never have to TRY very hard)...but....uhhhhh...doesn't PRS already DO a set-up on a PRS guitar before it laves? That used to be one of their selling points...you know,
    "You KNOW that if your guitar doesn't arrive at a show, you can go into a store and grab that same PRS model off the shelf and it will feel and sound the same! Exquisitely set-up for consistency from one guitar to another blah blah blah".

    QC, set-ups, attention to detail (and of course innovation) are what PRS was...IS all about.
    So what's the dealio fellas?
    Do they come perfectly set-up or not? Is there a need these days to buy a PRS and then send it back for a set-up?

    And NOW I'll go back and take another look at the OP...shoulda done that first...doh...ok this is a '97. I suppose even PRS set-ups can't last SIXTEEN YEARS!!!!

    OK well I STILL say...I like to mess-up...I mean PERFORM my own wiring and pup swaps...sure they look like hell and don't work properly (kinda liking the out of phase thing lol)...but a least I did it.
    Set-ups too. It's worse in the acoustic community but I honestly see threads where people say...just had my guitar in the shop for a string change and a set-up!
    Or...just brought my guitar to my "tech" to have the trussrod adjusted.
    I usually say...NO MAN....do it YOURSELF!! Learn how online of you don't know already. No one can set-up YOUR guitar for YOU. That is as personal as picking your own nose or choking your own chicken. Friends don't let friends pick their noses or spank each others' monkeys.

    When I teach guitar (yes...it could be an injustice), nomenclature, maintenance, tuning, stringchanges, truss adjustments.....all that stuff starts on lesson TWO! To me, understanding the actual instrument is as important as learning to wipe your own bum. Yes you can pay someone to do it for you but...if you want it done right...the way YOU like it....well, you should probably operate the toilet paper ya know?

    NOW...all that said...if I had the money and was lazy...I'd have to be even lazier than I already am...and well then you'd call me a two toed sloth...or a corpse...I'd LOVE to one day be able to take my old '94 CE to the PTC for a ...re-furbish...I mean a sprucing-up. Not sure what I'd have them do. I love the played-in feel of that guitar. Frets could use a little attention...some divots worn in here and there and a loose/lifting wire around fret 13 that could use a lift, cleaning and re-seat...but other than that...it's set-up exactly how I like it.
    It WOULD be fun though to get my guitar back from the PTC and get to open the case and feel what they did. I bet it would be AWESOME (and awesomely expensive?).

    Hey...if you have the money, if you live close to the PTC or authorized repairshop (different from a store guitar "tech")...it would probably be cool to take your guitar(s) in once a year or two and see what they do...BUT...
    I'm THAT kid. You know...the one who, two days after getting a new birthday bike, it's in pieces in the front yard cause I'm "fixing" it. I only ever rendered one unuseable (decided it was "learning how to re-spoke bicycle wheels day" one time...oopsies.
    When I was like 10 I got my first guitar and amp. I re-finished the guitar with crumpled tinfoil. My Grandparents brought me to Disneyworld in Fl about a month after getting my first amp. IIRC I had like $45 spending money for the Disney trip. What did I spend it on? a Nice new 12" guitar speaker with an aluminum dustcone. No :-( it didn't make my wee old tube Harmony amp any louder (man I wish I had that amp TODAY!!!!).
    My next guitar when I was 15 was a Fender Mustang. FIRST thing it NEEDED was of course a new paintjob. Then once it was all nice and canary yellow with red pinstriping I knew that it needed a louder raunchier pup in the bridge (I already knew this at 12!!!!???) so I put a DiMarzio SD1 SC in it...but...it was too tall. I borrowed Frank's Dad's router. Didn't know how to use one..didn't tighten the bit enough and it almost plunged right out the backside of the guitar.

    My POINT to this rant is...it is my BELIEF (and only mine) that everyone who owns a guitar should know how to do a few minimal things to do to it like...change strings, tune it, intonate it, adjust neck relief, string height, pickup and polepiece height, and then just the typical proper care and maintenance like watching humidity, keeping it clean etc etc
    The more you can do to your guitar the closer to it you become and the better your understanding of the instrument/tool gets and that is all part of helping you enjoy your instrument.

    Not saying that you cant enjoy it without doing your own maintenance/set-ups...you can have tons of fun driving cars without having to know how to do an engine swap or even a tire change...but, find yourself at a gig in the middle of nowhere at 2:30am Saturday night (Sunday morning) and suddenly...NO SOUND!!! Well...there is no 1-800 Stageside Assistance operator you can call and your guitar probably doesn't have OnSat.

    Send a mans guitar to the PTC and he will play a well set-up guitar for months!! Make a man learn to do his own setups...and he'll probably have to bring it to his tech twice as often!!! lmao
    nah...hey everyone...you and your guitar(s) will get along much better if you learn to work on them yourself.
    YMMV, my two cents, FWIW, ......................everybody funny, now YOU funny TOO!!! ........George Thorogood

  11. #11
    It's hard to respond to such a rambling post, especially when the poster has zero experience with the PTC, but I'll try to remain focused on the main point:

    The PTC's setups are incredible. The setup on my guitar is on another level from any setup I've done myself, or gotten from any guitar tech, anywhere, ever.

    There is a reason that Carlos Santana, who presumably has his own touring tech, sends his guitars to the PTC for work. This is also true of other PRS endorsers.

    This isn't to discount your stated preference to work on your own instruments; there isn't a thing wrong with that, and lots of folks do it. I know how to do it myself, as I've been playing a long time. I also know how to do electronics swaps, heck, I even know how to do such basic maintenance as filing frets, etc. Not that I'd prefer to.

    But --

    Just as there are very talented players who do things with a guitar you don't do, there are very talented guitar techs and luthiers who have skills you don't have. Some of them work at the PTC. They do nothing but work on PRS guitars all day, every day, under the direction of the guy who designed them. They've worked on more PRSes than any tech, anywhere.

    Consider the possibility that they actually go about their business in a way that few others could.

    Now, maybe you are the very best setup person in the whole world, and know the instruments inside and out better than the PTC. You may know every little trick to get them playing their best. Or you may have unusual needs when you set up a guitar that only you can accomplish.

    Maybe you can do as well.

    Probably not.

    In any case, I'd prefer to send my PRS to them for their stellar work. It's not inordinately expensive when the quality of the work is taken into account. After my first experience, I can honestly say that I'd never have anyone else work on my guitars. They're that good.

    You can have the guy at the local gas station tune your Ferrari, or you can do it yourself. Or you can have the Ferrari F1 Team do it. They might do a better job. None of these options is somehow "wrong." But the F1 Team's tuneup might prove to be special.

    Finally, I've screwed up enough of my own setups, and much to my irritation, had techs with big reputations locally screw up my guitars with iffy setups and handing them back to me with scratches, dings, and so on. I'm way over that with my own instruments.
    Last edited by LSchefman; 07-06-2013 at 01:24 PM.
    Check us out: http://www.elfxi.com

  12. #12
    Senior Member sergiodeblanc's Avatar
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    Yes. Exactly what Les said! I have always done my own setups, especially after I get a guitar back from getting work done that I can't do myself that includes a setup. I'm not saying that PRS doesn't do a great job with all their guitars, I'm just saying that whoever did my guitar is a F@#kin' NINJA! Whole different area code.

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