Results 1 to 13 of 13

Thread: Registering a new guitar

  1. #1
    Junior Member
    Join Date
    Jan 2014
    Location
    Texas
    Posts
    2

    Registering a new guitar

    I recently purchased a SE Angels Custom guitar and am wanting to register it...is there an online registry or do I have to send in the registration card?

  2. #2
    Senior Member
    Join Date
    Nov 2012
    Location
    Denmark
    Posts
    236
    Hi Teresa and welcome to the forum.

    Congratulations on your purchase! A lot of Angelus Custom purchases here lately, including myself :-). It's a great guitar.

    I don't know about online registration - looked around for it myself on PRS' website, but didn't find anything. I think you may have to send in the warranty card.

    Maybe someone else knows something I don't know?

  3. #3
    Senior Member wardog's Avatar
    Join Date
    Mar 2013
    Location
    Canton, MI
    Posts
    544
    You will need to send in the warranty card for american made. Not sure on the acoustic's but the electric will have a stick with serial number and mod cat code on hang tag that you affix to the part of the warranty card you mail in. The SE electrics is I am an not sure on. Maybe someone else can give info on those.
    I like surprises!!!

  4. #4
    Junior Member
    Join Date
    Jan 2014
    Location
    Texas
    Posts
    2

    Registering new guitar

    Darn...I was thinking I might have to send in the registration card
    Oh well..I'll scan it before I send it so I have a record of it...ugggg!

  5. #5
    Quote Originally Posted by TeresaR View Post
    Darn...I was thinking I might have to send in the registration card
    Well...that is kind of what they're for...
    I saw ten thousand talkers whose tongues were all broken...

    Website: http://www.elfxi.com

  6. #6
    Senior Member
    Join Date
    Nov 2012
    Location
    Denmark
    Posts
    236
    On a side note - did you get any other "documentation" with your guitar? I only got hardware stuff (truss rod wrench, spare saddle). I am wondering if there is anything missing that I should contact the dealer to get.

    (The warranty card is not needed, as it doesn't cover Europe anyway as far as I can tell).

  7. #7
    Junior Member pickwithaustin's Avatar
    Join Date
    Jun 2013
    Location
    Austin, TX
    Posts
    45
    I have not registered my private stock's yet, I probably should. I'm surprised that they don't have an online method. When I register warranty on my Taylor's, I do it online on their website. It also adds me to the mailing list for their free magazine, which is really nice (and a good marketing tool for them). The online way gives you instant notice that it has been received and accepted also. Alas, like you, I'll have to send the piece of (ugh) paper in.

  8. #8
    Senior Member
    Join Date
    Nov 2012
    Location
    Denmark
    Posts
    236
    FYI, PRS states that you should register within one month of the purchase date:


    THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. IN ORDER TO VALIDATE YOUR WARRANTY, AND AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST RETURN YOUR WARRANTY REGISTRATION WITHIN THIRTY (30) DAYS FOLLOWING THE ORIGINAL DATE OF PURCHASE. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE.

    http://www.prsguitars.com/csc/warranty.html

  9. #9
    Member Johnnyboy94's Avatar
    Join Date
    Jul 2013
    Location
    Southeast-central Florida
    Posts
    159
    Quote Originally Posted by Michael_DK View Post
    FYI, PRS states that you should register within one month of the purchase date:


    THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. IN ORDER TO VALIDATE YOUR WARRANTY, AND AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST RETURN YOUR WARRANTY REGISTRATION WITHIN THIRTY (30) DAYS FOLLOWING THE ORIGINAL DATE OF PURCHASE. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE.

    http://www.prsguitars.com/csc/warranty.html
    dammit.............there goes my warranty on my SE Standard.....
    PRS SE Angelus Standard w/Piezo
    PRS Santana SE (Custom 22 w/Santana Headstock Inlay)
    Fender T-Bucket 300CE Acoustic-ElectricFender Mustang I
    Quote Originally Posted by gush View Post
    I'm in the"buy all the prs guitars you can afford" camp.

  10. #10
    Senior Member
    Join Date
    Nov 2012
    Location
    Denmark
    Posts
    236
    Talk to the guys and see if they will make an exception if you send a copy of your purchase receipt, maybe?

  11. #11
    Junior Member GS1's Avatar
    Join Date
    Feb 2014
    Location
    Columbus, O
    Posts
    87
    I just sent the customer service an email and explained that I did not receive a warranty card, and Matt just had me email back all of my pertinent information:

    Name

    Address
    Phone
    Email
    Serial number
    Name of dealer
    Date of purchase

  12. #12
    Senior Member vchizzle's Avatar
    Join Date
    Apr 2012
    Location
    WI
    Posts
    2,458
    Many people, including myself, usually don't register guitars by sending the cards in. Paul himself has acknowledged this. It's not really necessary as long as you have your original purchase receipt from the dealer. I've made a warranty claim and had an "unregistered" guitar repaired at no charge without having sent the card in. Receipt may need the serial # on it, I don't remember.

    FWIW, I think it would be nice if you could register the guitar online at the PRS site.

  13. #13
    Senior Member Whitecat's Avatar
    Join Date
    Apr 2012
    Location
    Surrey / London, UK
    Posts
    354
    Quote Originally Posted by vchizzle View Post
    FWIW, I think it would be nice if you could register the guitar online at the PRS site.
    It's astonishing that they don't do this. The data they could collect for R&D would be incredible.
    PS Starla (burnt orange smokeburst), Starla (vintage cherry, IRW neck, birds), HBII (faded gray black 'double' 10-top), HB12 (black gold), NF3 (antique white/birds), 25th ann. Mira 245 (frost blue metallic), KL1812, 2011 'Stripped' 58 (goldtop)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •