The PTC provides factory repairs, set-ups, electronics upgrades, finish touch-ups and other services to the PRS family of players.
The PTC staff are all highly skilled PRS craftsmen with many years of experience working in the Paul Reed Smith factory. Our knowledge encompasses all aspects of guitar construction and repair. No outside contractors are used for PRS factory repairs. Only PRS guitars will be accepted by the PTC. Guitars from other manufacturers cannot be serviced at our facility.