PRS Tech Center
The Only Authorized PRS Service and Repair Center
Meet The PTC
The PRS Tech Center is dedicated to the responsible repair and authentic techniques that are true to a PRS guitar’s original construction. All PTC team members come from the shop floor at PRS – no outside contractors are used. Their personal approach and in-depth knowledge of PRS traditions are directly reflected in the meticulous quality of their work. That’s why the PTC is the only authorized PRS service and repair center.
Don’t trust your PRS to just anyone. Rest easy knowing your beloved PRS is being taken care of at the one and only authorized PRS service and repair center.
Example Services and Prices
To make a service inquiry, please use the “Start Your Order” prompt on this page to contact Customer Service. A representative will review your work request and contact you with more information.
*Please note: any electronic components (pickups, pots, switches, etc.) that have been installed cannot be returned for credit or refund.
Set Up
Set Up: Factory set up includes the following services: New nut (excludes Floyd Rose guitars), restring with matched gauge of PRS Signature strings, dress frets, truss rod adjustment, intonation & action adjustment, fretboard treatment, tuning peg adjustment, tremolo adjustment, clean/lubricate electronics.
| Description | Non-Warranty Prices (plus shipping) | ETA |
|---|---|---|
| Set up without nut | $150 | 3-4 wks (not including shipping time) |
| Set up with synthetic nut | $200 | 3-4 wks (not including shipping time) |
| Set up with bone nut | $250 | 3-4 wks (not including shipping time) |
| Set up with synthetic nut & Block Tremolo | $250 | 3-4 wks (not including shipping time) |
| Set up with bone nut & Block Tremolo | $300 | 3-4 wks (not including shipping time) |
Fret Work
| Description | Non-Warranty Prices (plus shipping) | ETA |
|---|---|---|
| Level / Crown / Dress / Set up w/ Synthetic Nut | $300 | 3-4 wks (not including shipping time) |
| Level / Crown / Dress / Set up w/ Bone Nut | $350 | 3-4 wks (not including shipping time) |
| Refret / Level / Dress / Set up w/ Synthetic Nut | $500 | 7-8 wks (not including shipping time) |
| Refret / Level / Dress / Set up w/ Bone Nut | $550 | 7-8 wks (not including shipping time) |
| Refret with binding / Level / Dress / Set up w/ Synthetic Nut | $500 - $650 | 7-8 wks (not including shipping time) |
| Refret with binding / level / Dress / Set up w/ Bone Nut | $550 - $700 | 7-8 wks (not including shipping time) |
Electronics
| Description | Non-Warranty Prices (plus shipping) | ETA |
|---|---|---|
| Rewire To Original Spec | $150-250 (Parts Not Included) | 3-4 wks (not including shipping time) |
| Replace Drop-In | $300-500 (Parts Included) | 3-4 wks (not including shipping time) |
| Output Jack Replacement (does not include parts) | $50 | 3-4 wks (not including shipping time) |
| Single Pot or Switch Replaced (does not include parts) | $50 | 3-4 wks (not including shipping time) |
| Install PRS Pickups (does not include cost of pickups) | $150 | 3-4 wks (not including shipping time) |
| Install Individual Coil Taps Using Mini Toggles (does not include parts) | $350 | 3-4 wks (not including shipping time) |
| Replace Piezo Board | $500 (Includes New Piezo Board) | 3-4 wks (not including shipping time) |
| Replace Piezo Bridge & Setup | $500 (Includes New Piezo Bridge) | 3-4 wks (not including shipping time) |
General Repairs & Installation
| Description | Non-Warranty Prices (plus shipping) | ETA |
|---|---|---|
| Tuner Replacement + Parts & Strings [Install Footprint Dependant] | $150 | 3-4 wks (not including shipping time) |
| Replace Back Plates (not including parts cost) | $25 | 3-4 wks (not including shipping time) |
| Knob Replacement (not including parts cost) | $50 | 3-4 wks (not including shipping time) |
| Replace Pickup rings (not including parts cost) | $50 | 3-4 wks (not including shipping time) |
| Replace Pickguard (not including parts cost) | $75 | 3-4 wks (not including shipping time) |
| Tuner Conversion | $300 | 3-4 wks (not including shipping time) |
Custom Modifications
| Description | Non-Warranty Prices (plus shipping) | ETA |
|---|---|---|
| Photos & Detailed Information Required | TBD / Subject to Evaluation | TBD / Subject to Evaluation |
Cosmetics & Structural Repair
| Description | Non-Warranty Prices (plus shipping) | ETA |
|---|---|---|
| Photos & Detailed Information Required | TBD / Subject to Evaluation | TBD / Subject to Evaluation |
Amplifier Repair
| Description | Non-Warranty Prices (plus shipping) | ETA |
|---|---|---|
| Rebias / ReTube (Labor Only) | $100 | 2-3 wks (not including shipping time) |
How To Order
We are happy to work with you on the repair, restoration, or reconfiguration of your PRS guitar. To get started, please submit your request here. We will review your request and return an email to you with an estimated price quote and timeframe for the work to be completed.
Visit the Customer Support Center for more resources.